HEARTfirst
Our Mission
The Lancaster Regional Health understands and values the role that we play in the tapestry of a person’s life. We know that health is the combination of body, mind and spirit, and will hold sacred the lives entrusted to our care.
Our Vision
To be the chosen partner at the Heart of the lives of those we serve.
Our Values
- Healing Hands
We know that our healing hands touch the lives of all that we serve at many stages of their lives. It is our hands that hold lives, our hands that convey compassion, and our hands that soothe. We will never forget the power of our hands in the lives of those we touch.
- Exceptional Care
We believe that our patients expect and deserve no less than exceptional care. The care that we provide at all physical, emotional and spiritual levels will reflect our commitment to the whole person, and will recognize the balance between body, mind and spirit.
- Attentiveness
We understand that health care can be intimidating. Being attentive to and exceeding the expressed and unexpressed needs of those in our care is our priority.
- Respect
We recognize that those we touch come from all walks of life, and are deserving of the dignity and respect of others around them. All of our interactions will be conducted with respect and care that we would expect for ourselves.
- Trust
We understand and hold sacred the lives entrusted to our care. We know that trust is difficult to win but very easy to lose. We will conduct ourselves in ways that earn trust at levels both in and out of the organization.
Motto
“To serve, to care, to heal, to learn”.