Heart of Lancaster and Lancaster Regional Medical Centers Only Hospitals in Lancaster County to Earn ‘Top Performer on Key Quality Measures™’ Recognition from The Joint Commission

LANCASTER, PA (September 19, 2012) – Heart of Lancaster and Lancaster Regional Medical Centers [HLRMC and LRMC] today were named one of the nation’s Top Performers on Key Quality Measures by The Joint Commission, the leading accreditor of health care organizations in America. HLRMC and LRMC were recognized by The Joint Commission for exemplary performance in using evidence-based clinical processes that are shown to improve care.

HLRMC and LRMC are only two of 620 hospitals in the U.S. earning the distinction of Top Performer on Key Quality Measures for attaining and sustaining excellence in accountability measure performance. The ratings are based on an aggregation of accountability measure data reported to The Joint Commission during the 2011 calendar year. The list of Top Performers increased by 50 percent from its debut last year and represents 18 percent of accredited hospitals reporting data.

This is the second year in a row that HLRMC and LRMC are being recognized as a Top Performer. The two facilities are two of only 244 hospitals that achieved the distinction two years in a row.

Each of the hospitals that were named as a Top Performer on Key Quality Measures met two 95 percent (95/95) performance thresholds on 2011 accountability measure data. First, each hospital achieved performance of 95 percent or above on a single, composite score that includes all the accountability measures for which it reports data to The Joint Commission, including measures that had fewer than 30 eligible cases or patients. Second, each hospital met or exceeded 95 percent performance on every accountability measure for which it reports data to The Joint Commission, excluding any measures with fewer than 30 eligible cases or patients. A 95 percent score means a hospital provided an evidence-based practice 95 times out of 100 opportunities to provide the practice. Each accountability measure represents an evidence-based practice – for example, giving aspirin at arrival for heart attack patients and giving antibiotics one hour before surgery.

“When we raise the bar and provide the proper guidance and tools, hospitals have responded with excellent results,” says Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., president, The Joint Commission. “This capacity for continual improvement points toward a future in which quality and safety defects are dramatically reduced and high reliability is sought and achieved with regularity. Such day-to-day progress will slowly but surely transform today’s health care system into one that achieves unprecedented performance outcomes for the benefit of the patients.”

“We understand that what matters most to patients at Heart and Regional is safe, effective care. That’s why we have made a commitment to accreditation and to positive patient outcomes through evidence-based care processes. Heart and Regional are proud to be named to the list of The Joint Commission’s Top Performers on Key Quality Measures,” says Bob Moore, Market CEO of both Heart of Lancaster and Lancaster Regional Medical Centers. 

In addition to being included in today’s release of The Joint Commission’s “Improving America’s Hospitals” annual report, HLRMC and LRMC will be recognized on The Joint Commission’s Quality Check website (www.qualitycheck.org). The Top Performer program will be featured in the November issue of The Joint Commission Perspectives and the October issue of The Joint Commission: The Source.