Meet Our Team

The goal of Lancaster Regional's Behavioral Health Services team is to help alleviate the suffering of individuals afflicted with acute mental illness.

Sayed Alamy MD
Kerstin Bettermann MD
Brian P. Condron MD
Kaveer Narayan Kaveer Nandigam MD
Raymond Reichwein MD

View All Behavioral Health Services

  • Care designed to help individuals achieve an optimal level of functioning and emotional stability.
  • Resources and Support

    No matter what life hands you, when the going gets tough, you can find information to help you cope.

    Browse Our Behavioral Health Library

    Mental Health: Finding the Help You Need

    When your life spins out of control, asking for help is a sign of strength, not weakness.

    What You Need to Know About Mental Illness

    Understanding that mental illness isn’t a weakness or character defect helps people seek help and proper treatment.

    When to Seek Help for Your Mental Health

    If you have any of the symptoms of mental illness, call your health care provider or a mental health professional.

    Substance Abuse / Chemical Dependency

    Substance abuse, a medical brain disorder, refers to the abuse of illegal or legal substances. Alcohol is the most common legal drug of abuse.


    People with depression cannot merely "pull themselves together" and get better. Appropriate treatment, however, can help most people who suffer from depression.


    A phobia is an uncontrollable, irrational, and persistent fear of a specific object, situation, or activity. One extreme response to the source of a phobia can be a panic attack.

    About Behavioral Health Services

    An estimated 26.2% of Americans ages 18 and over suffer from a diagnosible mental disorder in a given year. In fact, according to the National Instiute of Mental Health, depression, for example, affects nearly 19 million Americans each year. Unfortunately, more than two-thirds of these individuals do not get the help they need.

    Adults may need our services if any of the following symptoms interfere with daily life:

    •    Anxiety, depression and/or agitation        
    •    Frequent and ongoing tearfulness       
    •    Unrealistic fears          
    •    Aggressive, unusual acting out and/or social withdrawal          
    •    Sleeping, eating disturbances and/or loss of energy and/or gain in energy levels          
    •    Hearing or seeing things not present, very bizarre or nonsensical thoughts          
    •    Sudden onset of memory impairment and/or confusion          
    •    And especially if they have made suicidal attempts or threats.

    About us

    We provide short term, inpatient behavior & medication stabilization for up to 39 adults 18 and older. In fact, we are the only facility in Lancaster County to have a separate, 10 bed wing specifically for older adults. Lancaster Regional’s Behavioral Health Services Team includes psychiatrists, psychiatric nurses, a social worker, Master's level therapists, counselors, a recreation therapist, and even a pet therapy dog named Riley! We are uniquely qualified to evaluate, diagnose, and treat a wide range of behavioral health challenges including:

    • Alcohol and drug abuse
    • Anxiety
    • Bi-polar disorder
    • Depression
    • Impulsive behaviors
    • Mood or thought disturbances
    • Panic disorders
    • Suicidal thoughts
    • Schizophrenia

    The team works together to tailor treatments that help patients effectively manage their behavioral challenges and return to a normal level of functioning, without depending on structured inpatient care.

    Key componenets of our program include:

    • An interdisciplinary assessment (e.g. psychiatric consultation, individualized treatment and discharge planning; assistance with reintegration into community, job and family life; and family support.
    • Group, family, and individual therapies, as needed.
    • The average length of stay is about six days for most adults and about 12 days for most older adults 65+.
    • Our 39-bed unit is fully accredited by the Joint Commission and provides care 24/7.


    Lancaster Regional Medical Center is a preferred provider for most HMO, PPO, and Managed Care Plans. We also accept Blue Cross/Blue Shield, most indemnity insurance plans, Medicare and Medical Assistance for both voluntary and involuntary admissions. As heath care coverage and reporting requirements vary greatly, please let us assist you or your client in determining important benefit information.

    Please call us for further information at (717) 358-7921.


    Lancaster Regional Medical Canter largely evaluates each case on an individual basis. Below is a general guideline. Our phone is (717) 358-7921 and our fax is (717) 358-7920.

    Common inpatient admissions criteria:

    • The individual must be 18 or older. 
    • The individual must have DSM IV diagnosis and the Axis I diagnosis must have the intensity and severity to require 24 hour inpatient care. 
    • The individual’s safety or the safety of others is at imminent risk. 

    Possible exclusionary criteria: 

    • Individuals with no known Axis I diagnosis, a primary Axis II disorder or a primary Axis I substance abuse and/or dependency disorder. (A substance abuse and/or dependency disorder alone is not an acceptable diagnosis for admission to our program. There must be an accompanying Axis I behavioral, mood or thought disorder that justifies behavioral health inpatient admission.) 
    • Individuals with life threatening acute medical/surgical illnesses or terminal diseases without a treatable psychiatric disorder. 
    • Individuals with substantiated diagnosis of dementia with no acute behavioral changes or no known psychiatric disorder, and no expectation for a positive response to treatment. 
    • Individuals who seek readmission but are deemed to be inappropriate for the program because they have received maximum benefit during previous hospitalization, or they have refused to participate or follow through in the treatment program recommendations. 
    • Individuals who cannot participate in the treatment program due to physical limitations or medical/surgical procedures.
    • Individuals with mental retardation without an accompanying Axis I behavioral, mood or thought disorder that justifies behavioral health inpatient admission.
    • Individuals currently residing in correctional institutions.

    What to bring:

    • Two to three sets of clothes, undergarments, pajamas & a pair of comfortable shoes.
    • Hearing aides, reading glasses, dentures, etc.
    • Applicable insurance/prescription card(s).
    • Please label all items with the patient's name.

    Please do not bring:

    • Jewelry or other valuables
    • Snacks, drinks, alcohol or drugs
    • Electronics (computers, cell phones, CD players, radios, etc.)
    • Credit cards or large amounts of cash

    Visitng policy

    With patient consent, Lancaster Regional welcomes family and friends over the age of 14 to visit. A maximum of two people can visit a patient at a time. Visiting hours are Mondays through Fridays from 7:00p.m. to 8:00 p.m.; Saturdays, Sundays and major holidays from 1:00 p.m. to 3:00 p.m. and 6:00 p.m. to 8:00 p.m.

    Physician Referrals

    All referrals for admission evaluation are initiated by contacting our Admissions staff at (717) 358-7921.

    Admissions staff will collect all information necessary for the on-call psychiatrist to make an admission determination. Or, to facilitate the process, you may complete applicable sections of our Psychiatric Admission Assessment form and fax it to (717) 358-7920 before you call. Please let us know if you need this form.

    Patients must be 18 or older. Patients must be 65 or older for our Older Adult Wing. Age exceptions can be made if a patient’s functional level may benefit from an older adult setting.

    Patient must either sign a voluntary admission ‘201’, or a POA must sign for the patient. Otherwise, an involuntary admission ‘302’ must have been secured.

    The admitting diagnosis must be a DSM-IV psychiatric disorder of a sufficient severity to warrant inpatient hospitalization. (As a guide, the GAF must be <31.) Specifically excluded as a primary admitting diagnosis are dementia, delirium and addictions.

    Direct admission referrals (from physicians only) are preferred between 8am and noon. We will need:

    • A recent medical evaluation stating the patient is medically stable
    • Current lab work including CBC, CMP, U/A, B12, Folate, TSH, T4, T3 and EKG and a copy of the interpretation of any available EKG, EEG, CT, MRI, etc.
    • Current medication list Specialist consultations (especially psychiatric, if any).
    • A discharge plan or commitment to accept the patient’s return.
    Anonymous, Compassionate Care

    We provide compassionate, short term, inpatient behavior and medication stabilization for up to 39 adults, age 18 and older. In fact, we are the only facility in Lancaster County to have a separate, 10 bed wing specifically for older adults. Lancaster Regional Medical Center’s Behavioral Health Services Team includes psychiatrists, psychiatric nurses, social workers, Master's level therapists, counselors and a recreation therapist.

    Contact Us
    Lancaster Regional Medical Center
    250 College Avenue Lancaster, PA 17603
    (717) 291-8211